Professional Experience
Ets-Hokins Studio
Studio Manager and Community Outreach Coordinator
August 2020 - Present, San Francisco, CA
Plans and executes email marketing campaigns resulting in a 40% increase in new clients
Organizes collaborations with with non-profit organizations to develop working partnerships
Direct liaison between photographers and clients
Custom matting and framing
Children’s Fairyland
Assistant Operations Manager
May 2019 - Present, Oakland, CA
Managed a team of 20 people including employee scheduling, counseling and discipline
Responsible for interviewing, selection and hiring as well as training new and existing employees
Responsible for day-to-day operations and over saw productivity, quality and customer-service standards; resolved problems
Developed new operation strategic plans and COVID-related best practices
Good Eggs
Operations Specialist
Feb 2018 -May 2019, San Francisco, CA
Managed a team of 30 people including on-boarding and training new hires
Streamlined daily tasks, tracked productivity and implemented process improvements to ensure department efficiency
Facilitated daily team meetings as well as monthly safety training sessions
Safe Sand Company
Administrative Assistant
Feb 2016 - Jan 2018, San Francisco, CA
Coordinated warehouse manufacturing
and distribution services
Managed communications, sales records and bookkeeping
Expanded customer base and finalize sales
Free Gold Watch
Retail Specialist
May 2012 - Jan 2016, San Francisco, CA
Managed front of house, customer-facing interactions
Coordinated screen-printing design and sales
Event planning and production
Gregangelo Velocity Arts & Entertainment
Costumer and Production Assistant
August 2012 - May 2013, San Francisco, CA
Costume conceptualization and construction
Event production
Customer outreach